Shipping and Delivery
WE SHIP & DELIVER NATIONWIDE!
WE ALSO OFFER LOCAL PICKUPS IN THE WINDHOEK MUNICIPAL AREA
Standard orders are processed, and verified within 1-2 business days.
Orders are shipped within 1-2 business days excluding public holidays, sales and weekends.
Express orders are processed, verified and shipped within 1 business day, provided they are placed and paid for before 13h00 CAT on any given business day.
We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.
You can track your package via Namcourier with the tracking number that was emailed to you.
WE ARE NOT RESPONSIBLE FOR PRODUCTS LOST IN THE MAIL OR ANY OTHER PROBLEMS NOT FAULTED TO US! ONCE YOUR STATUS IS DELIVERED WE ARE NOT RESPONSIBLE.
Standard Shipping outside of Windhoek: N$ 30.00
Local Delivery in Windhoek: Free
The time it takes to receive items includes processing + shipping transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order. You must still allow time for the order to process.